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Information in relation to accessibility of our website and the services we provide can be found here.

Overview & Purpose

Accessibility Statement

The Approved Housing Bodies Regulatory Authority is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to

Compliance Status 

This website is partially compliant with Web Content Accessibility Guidelines 2.1 level AA.

The Approved Housing Bodies Regulatory Authority is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are currently working with IA Labs and NCBI to ensure we meet accessibility standards. We are continually improving the user experience for everyone and adhering to the required accessibility standards.

The Web Content Accessibility Guidelines (WCAG 2.1) defines requirements for designers and developers to improve accessibility for people with disabilities.

Web Content Accessibility Guidelines certification badge.

Accessibility Features of this Website

Skip to content link  is functional on all webpages to allow keyboard users to bypass repeated sections like navigation panes.

Keyboard/Screen reader navigation has been implemented across all areas of the website to assist users who navigate using assistive technologies or without a mouse.

Accessible videos – have closed captions and text transcripts.

Correctly structured content with good heading usage – to increase readability and assist users using screen readers or other assistive technologies.

Useful, descriptive link text – to inform users where links will bring them.

Cross operating system compatibility and mobile navigation – to ensure consistency in layout and navigation across all devices and operating systems.

Non-accessible Content

Document accessibility has not yet been implemented. If you require an accessible document, please contact us at

Preparation of this Accessibility Statement

The Statement was prepared by IA Labs where IA Labs performed a blend of manual and automated accessibility tests using multiple platforms Windows (JAWS, NVDA), Mac (VoiceOver), iOS (VoiceOver) and Android (TalkBack) and their native accessibility tools. A detailed issue log was created to measure against WCAG 2.1 standards. These issues were presented to the development team who are amending these issues and bringing the website in to WCAG 2.1 AA compliance.

This statement was created by IA Labs in August 2023.

The statement was last reviewed in August 2023.

Feedback and Contact Information

If you find any problems not listed on this page, please contact the access officer at

Enforcement Procedure

If you are not happy with our response or if you want to raise an accessibility issue that is not related to this website, you can make a complaint to the access officer at

Accessibility Queries

In accordance with the Section 26(2) of the Disability Act (2005), AHBRA has appointed an Access Officer. Access officers are responsible for providing or arranging for assistance and guidance to persons with disabilities accessing public services. AHBRA has appointed a team of Access Officers to act as a point of contact for people with disabilities wishing to access our services. This is in accordance with Section 26(2) of the Disability Act (2005). For queries relating to persons with disabilities, please contact the relevant officer listed below. (Please mark your email “for the attention of the Access Officer)

Physical Access to office

Physical Access Officer: Alex Harrison


Access to Information and Services

Information Access Officer: Thomas Halligan


Further information

For further information on Accessibility please find some useful web links below:

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